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Order Samples

FAQs

What is the minimum order quantity? The minimum order quantity is 25.

How should I place my order? You can order online, through the mail (MaccLin Creative, LLC, 1027 Paragon Drive, Boulder, CO 80303) or you may phone in your order to 303.543.2339.

How long will it take for my order to arrive? You order will generally ship within 5-7 business days of receipt. Once we have received your order, it will take up to 48 hours for you to receive an e-mail proof. Once the design is approved, it will take 4- 5 days to prepare before it ships. We will notify you by email once the order has shipped. Allow 2-5 business days to receive once the order has shipped. You are welcome to contact us about the status of you order by calling 303.543.2339 or email orders@macclin.com. During the holiday season turnaround time may be longer.

What if I have changes once I receive my proof? You are allowed one round of minor changes, any changes after that will be made at an additional cost.

If I order by mail, do I get my photograph(s) back? Yes. Be sure to write your name on the back of each photo.

I see parts of each design that I like, can I mix-n-match? Yes, because our cards are custom-designed, you can speak directly with a design consultant to create your own unique card. Depending on the extent of work, an additional design fee may apply. You can contact a design consultant at 303.543.2339 to discuss your card.

Can I send a digital photograph? Yes. Once your order is placed, you can email your photo to orders@macclin.com or send them through the US mail. Before sending a photo, please review the photo requirements.

Can I use a photo taken by a professional photographer? Yes, but it is your responsibility to obtain written permission from the photographer.

Can I order a sample card? Yes. Sample cards are sent out for $3.95 each, plus shipping and handling. Just click on the sample request link and enter the card style number you want and it will ship out to you within 4-5 business days.

Can I send a few photos for you to choose from? Yes, you can send up to 5 photos for us to choose from, but please indicate if you have a favorite photo.

Do you ship internationally? Currently, we do not ship outside of the U.S.

I have question, how do I contact you? You can contact us by emailing customerservice@macclin.com or calling 303.543.2339.

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